Privacy Policy

Effective Date: March 10, 2026

EC Roofing & Home Services Direct (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how EC Roofing & Home Services Direct collects, uses, and safeguards information when you visit our website or opt-in to receive SMS messages from us.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Messaging history

  • Consent records related to SMS communications

  • Information submitted through website forms or service requests

2. How We Collect Your Information

We may collect your information in several ways:

  • When you submit a contact form or request service through our website

  • When you contact us by phone, email, or text message

  • When you interact with our website

  • Through service scheduling or customer communications

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide roofing and home services requested

  • To schedule and confirm appointments

  • To send appointment reminders and service updates

  • To communicate with you about your project or service request

  • To send marketing or promotional messages (if you opt in)

  • To improve our services and website experience

  • To comply with legal and regulatory requirements

4. SMS Messaging Disclosure

By providing your phone number and opting in, you agree to receive SMS messages from EC Roofing & Home Services Direct.

These messages may include:

  • Appointment reminders

  • Project updates

  • Customer service communications

  • Promotional or marketing messages

Message Frequency:
Message frequency varies depending on your interactions with our business.

Message and Data Rates:
Standard message and data rates may apply based on your mobile carrier.

Opt-Out Instructions:
You may opt out of SMS messages at any time by replying STOP to any text message you receive.

Help Instructions:
Reply HELP for assistance or contact us at:

EC Roofing & Home Services Direct
837 Frederick Road
Catonsville, MD 21228
Email: [email protected]

5. Data Sharing and Protection

We value your privacy.

Phone numbers and SMS opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers who help us operate our business, such as messaging platforms or scheduling software, but only for operational purposes.

We implement reasonable security measures to protect your personal information.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

7. Contact Information

If you have any questions about this Privacy Policy or our messaging practices, please contact us:

EC Roofing & Home Services Direct
837 Frederick Road
Catonsville, MD 21228

Email: [email protected]